Procedure to claim medical expenses in travel insurance

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• You must first intimate or register the case with the travel insurance company or Third Party Administrator (TPA).

• You then submit the claim form along with the following documents to the insurer or the TPA:

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• Doctor's medical report
• Original admission/discharge card
• Original bills/receipts/prescriptions
• Original X-ray/pathological/investigative reports
• Copy of passport/visa with entry & exit stamp
• Post mortem report (if applicable, by the next of kin

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• On submission, the TPA, on behalf of the insurer, validates and authenticates the claim form.

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• In case of cashless insurance claim settlement, the TPA settles the bills directly with the hospital(s). In case of reimbursement, the TPA validates the bills and then reimburses you.

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See also: